Emily was personable and professional. However, the IPL facial for $122 was not worth it. The appointment took about 10 minutes, and maybe this is because I used Groupon. But there was absolutely no visible difference of even lightening one freckle on my face. I have had IPL done before, and it always gave me instant results. I expressed that at the beginning of the appointment and was assured that this IPL treatment targets and lightens pigmentation. I won’t be visiting again.